Delivery & Returns
Delivery
We aim to dispatch all orders within 3-5 working days. Delivery times may vary depending on your location and the shipping method selected at checkout.
Once your order has been dispatched, you will receive a confirmation email with tracking information. Please note that delivery times are estimates and not guaranteed, as delays may occur due to unforeseen circumstances.
For more information on shipping options and delivery times, please visit our Shipping Policy.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 14 days of receipt for a refund or exchange.
To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them. Proof of purchase is required.
To initiate a return, please visit our Returns Portal and follow the instructions. Once your return is received and inspected, we will process your refund or exchange.
Please note that shipping costs are non-refundable, and return shipping fees are the responsibility of the customer unless the item is faulty or incorrect.
For more details, please refer to our Returns Policy.
If you have any questions, please reach out to our customer service team for assistance.
